The registration process for ChemDraw has changed. You will need to create a new account on the CambridgeSoft site. To create a new account, open the registration form here.
When registering be sure to use your [NetID]@umass.edu email address.
Once you have successfully registered you will be sent an email from perkinelmer@flexnetoperations.com with a link to set your password. The link sent to you is only valid for 3 hours. Once you have successfully set your password you will be able to download ChemDraw Prime 17.1.
The activation code for ChemDraw Prime 17 is available on the order history tab on the left of the download page. The activation code is valid for both Windows and Mac installations.
Contact ithelp@chem.umass.edu or ithelp@biochem.umass.edu if you have any difficulty with the installation process.