BMB and Chemistry IT

Are you a new Department member? Click here for info!

If you need HELP right now, please visit this link: HELP

The Departments of Biochemistry & Molecular Biology and Chemistry have a shared IT team.

Together we run and maintain a discrete physical network, servers, a cluster facility, and we assist faculty, students, and staff with their computing needs.

We are here to help faculty, students, and staff with laptop, desktop, server, and networking issues.

We also consult on new projects, information security, and just about anything else technology-related.

Please feel free to contact us via email at:

ithelp@biochem.umass.edu or ithelp@chem.umass.edu

Quick Links by Category

Accounts Set your LDAP password (must be on campus or use UMass VPN) Request an LDAP account (for BMB or Chemistry) Please make sure you are logged out of all Google accounts Transitioning to two-factor authentication University Accounts	policies and procedures Computer Support for university-owned computers Acceptable Use Policy UMass IT Policies Security
BMB and Chem Network Register a Device for the Network Wired Wireless	software OriginPro ChemDraw Prime Configuring Outlook to use with your Google email account (Video) Configuring Thunderbird to use with your Google email account (Video)